Refund policy

All sales are final. Each piece is hand sewn and printed with care, which makes every one unique. Like every heart, it isn't meant to be identical. It's meant to be yours.

Exchanges
We exchange items only when they arrive damaged, defective, or not what you ordered. Size and color swaps are not available. If this happens, email admin@liveblackheart.com within 7 days of delivery with your order number and a photo. We'll send you a replacement at no cost to you.

Exchanges for other reasons aren't available. If you'd still like to exchange an unworn item, you may request a return label, and you'll pay the return shipping.

Not eligible for exchange or return
Worn, washed, or altered items; sale items; gift cards; and Heart Cards.

Questions?
Email admin@liveblackheart.com. We're happy to help.